A unified digital platform designed for MSMEs and Microfinance Institutions to manage lending operations, field collections, branch activities, employee attendance and daily operational controls through two purpose-built products.
Originate. Manage. Collect. Track. Verify. Control.
The platform connects the complete operating cycle across lending, collections and branch activities.
One Connected Platform. Complete Field & Branch Visibility.
COLLECTION is a field-first solution designed for MSMEs and MFIs to digitize the complete lending and collection journey.
It brings Loan Origination, Loan Management, member registration, demand management, EMI collection, receipt generation, GPS tracking, KM tracking and collection reporting together in one structured platform.
From the first member interaction to every subsequent collection — every activity stays connected.
MSMEs and MFIs operating through branches and field teams require strong visibility across customers, loans, demand and collections. Traditional processes can create:
COLLECTION transforms these disconnected activities into one digital operating workflow.
LOS provides the foundation for the loan origination process, connecting member registration and loan application activities with the subsequent loan lifecycle.
LMS manages loan information after origination and provides the operational foundation for repayment and collection activities.
LOS starts the journey. LMS manages the journey. COLLECTION executes the field collection.
Everything a field team, branch and management office needs to run collections day to day.
Field collection agents can access assigned customers, view relevant loan information and record EMI collections directly through the application, creating a structured digital record of field collection activity.
Field ExperienceCollection agents can register new members directly through the application, creating continuity between member acquisition, loan origination and future collections.
Member JourneyCOLLECTION is designed to support organizations operating across multiple branches. Each branch can operate within its defined scope while management retains broader organizational visibility.
Organizational StructureLarge volumes of demand information can be uploaded through CSV, reducing repetitive manual data entry.
Digital ProcessAfter collection, the application can generate an MR — Money Receipt for the customer, combining digital transaction processing with a convenient physical acknowledgement.
Collection to ReceiptGPS tracking provides visibility into field staff movement and collection activity, supporting stronger field accountability and operational monitoring.
Field TrackingKM information can be captured through tracking to provide visibility into field travel, helping management understand field movement and operational travel patterns.
Tracking InsightCOLLECTION provides structured visibility across collection operations, enabling management to move from individual field transactions to branch and organizational-level visibility.
Reporting DimensionsDesigned for real-world field operations, field staff can use Bluetooth printing to provide customers with collection receipts directly from the application.
Simple Field ExperienceThe platform provides access according to organizational responsibilities.
Overall Control
Data & Operational Management
Branch-Level Control
Field Execution
One platform. Clearly defined responsibilities. Controlled access at every level.
DCL — Daily Check List provides a structured digital framework for managing daily branch and field activities.
It combines daily checklists, attendance, location tracking, KM tracking, organizational hierarchy, live tracking preview, dashboards and offline capability into one operational control layer.
Every Branch. Every Employee. Every Day — Digitally Visible.
Daily branch and field operations often involve multiple recurring activities that need to be completed, verified and monitored. Without a centralized digital process, organizations may face:
DCL transforms daily activities into a structured, trackable and reviewable workflow.
Create standardized daily checklists for branches, employees and field teams.
ProcessCapture location information associated with field and operational activities.
Location FlowTrack field movement and distance travelled through location-enabled operations.
KM VisibilityDigitize employee attendance and connect attendance information with field and branch operations.
Attendance FlowDCL follows the organization's defined hierarchy to align responsibility and visibility, creating clearer ownership of daily operational activities.
HierarchyManagement can use the tracking interface to view field movement and operational activity in real time.
Live ViewThe DCL dashboard brings key operational information into a consolidated interface, so management can review information without depending entirely on manual reports.
DashboardDCL supports offline working capability for field environments where reliable connectivity may not always be available — operational continuity, even beyond reliable connectivity.
Field ContinuityDCL turns recurring daily activities into a single reviewable cycle — from attendance to management visibility.
COLLECTION manages the loan, customer and field collection journey. DCL manages the daily employee, branch and operational control journey.
CollectionA single digital journey connecting financial operations with field execution and branch control.
MSME Use Case
Designed for growing field-based businesses. The platform helps MSMEs manage the full journey from customer registration through to management reporting.
MFI Use Case
Built around the microfinance operating model. The platform supports the operational journey from member onboarding and lending through recurring field collections and branch-level daily controls.
A comprehensive digital platform connecting loan origination, loan management, member onboarding, demand management, EMI collection, receipt printing and GPS-enabled field operations.
Originate Smarter. Manage Better. Collect Faster.
A digital operational control platform that brings together daily checklists, attendance, location tracking, KM monitoring, hierarchy, live tracking, dashboards and offline field operations.
Check Every Day. Track Every Activity. Control Every Branch.
COLLECTION manages the customer, loan and money-collection journey. DCL manages the employee, field, branch and daily-control journey.
Together, they create a connected digital operating platform for modern MSMEs and MFIs.
Running an MSME or MFI? Bring lending, field collection and daily branch control together with FINOVA — COLLECTION + DCL.